Question 1

What is clinic management software?

Accepted Answer

Clinic management software handles the operational and clinical workflows that run a medical or aesthetic practice. Booking, patient records, consent forms, clinical notes, invoicing, and reporting are all typically covered in a single platform. The alternative is managing each of these separately across a booking tool, a records system, a payment processor, and spreadsheets, which most clinics find breaks down quickly as patient numbers grow.

Question 2

What is the best clinic management software for UK aesthetic clinics?

Accepted Answer

The right choice depends on your clinic size, whether you administer prescription-only medicines, and how much implementation time you can absorb. Pabau and Consentz are the most established platforms in the UK aesthetic market. Calyx is built specifically for UK aesthetic practice with POM prescription workflows, CQC-ready documentation, and a free plan for solo practitioners and small teams.

Question 3

Is there free clinic management software for UK practices?

Accepted Answer

Yes. Calyx is free for clinics with up to two practitioners and 100 patients. Online booking, digital consent, patient records, POM prescription management, and card payments are all included at no monthly cost. A 1% fee applies to card payments processed through the platform. There is no time limit on the free plan.

Question 4

What should UK aesthetic clinics look for in clinic software?

Accepted Answer

For a UK aesthetic clinic, five things matter beyond basic booking and scheduling. First, digital consent forms built for injectable treatments, not generic appointment forms. Second, POM prescription management if you administer botulinum toxin, so your software links prescriptions to treatment records and prescribers. Third, CQC-ready audit trails if your clinic is registered or likely to register. Fourth, GDPR-compliant patient record storage with access controls. Fifth, transparent pricing, because per-practitioner charges and transaction fees add up, so read the small print before committing.

Question 5

What is the difference between clinic management software and booking software?

Accepted Answer

Booking software manages appointment scheduling. Clinic management software does that and also handles the clinical side: patient records, treatment notes, consent forms, prescriptions, and reporting. For a beauty salon, booking software is often enough. For an aesthetic clinic administering injectable treatments and handling prescription-only medicines, you need the clinical layer as well. Using booking software alone leaves gaps in your documentation that create compliance and insurance risks.

Question 6

How much does clinic management software cost in the UK?

Accepted Answer

Pricing varies significantly. Most platforms charge a monthly subscription between £50 and £500 depending on features and practitioner count, with some adding per-booking or transaction fees on top. Calyx charges nothing monthly for the free plan and 1% on card payments processed through the platform. Paid plans are £249 per month for Professional and £399 per month for Clinic Pro. Before committing to any platform, calculate the total cost including transaction fees, per-practitioner charges, and any add-ons for features like SMS reminders or advanced reporting.

Question 7

Can I get a demo of clinic management software before signing up?

Accepted Answer

Yes. Calyx offers guided demos with the team. A demo covers the workflows relevant to your clinic type, including booking, clinical notes, POM prescriptions, and consent, and answers compliance questions specific to your practice.

Question 8

Does clinic management software help with CQC compliance?

Accepted Answer

It can, but only if it is built with CQC requirements in mind. The documentation CQC inspectors look for, including consent records, treatment notes, prescribing records, staff training logs, and incident records, needs to be stored, retrievable, and timestamped. Software that was not built for medical practice often lacks the structure for this. Calyx produces audit-ready records as a by-product of normal clinical workflows.

Question 9

What is clinic software login?

Accepted Answer

If you are looking to log into an existing Calyx account, the patient portal and practitioner portal are accessible at portal.usecalyx.app. If you are looking to sign up, you can start for free.

Question 10

Does clinic management software work for solo practitioners?

Accepted Answer

Yes. Calyx is designed to work for a single practitioner operating without admin support. The booking system, automated reminders, digital consent, and payment processing all run without requiring a reception team. Most larger platforms are optimised for multi-practitioner clinics and carry a complexity overhead that solo practitioners find unnecessary.

Clinic management software,
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Clinic management software,questions answered.

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Clinic management software,
questions answered.